Normal view MARC view ISBD view

Customer service on the Internet : building relationships, increasing loyalty, and staying competitive /

by Sterne, Jim,
, building relationships, increasing loyalty, and staying competitive / Edition statement:2nd ed. Published by : John Wiley, (New York :) Physical details: xvi, 351 p. : ill. ; 24 cm. ISBN:0471382582 (pbk. : alk. paper).
Subject(s): Customer services -- Communication systems. | Internet marketing. | World Wide Web. | Internet.
Year: 2000
Tags from this library: No tags from this library for this title. Log in to add tags.
    average rating: 0.0 (0 votes)
Item type Current location Call number Copy number Status Date due Barcode
General Collection
HF5415.5 .S737 2000 (Browse shelf) c. 1 Available a31111000001081

Includes index.

There are no comments for this item.

Log in to your account to post a comment.
Your library | Borrowing books | Borrowing laptops | Borrowing iPads | Borrowing kindles | Contact Effat Library Facebook page New Books RSS Feed Effat University | LinkedIn
Copyright © 2013 Effat University Library, P.O.BOX 34689, JEDDAH 21478, Saudi Arabia, Tel. +966 2 636 4300 Webmaster