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Foundations of IT service management based on ITIL /

Additional authors: Van Bon, Jan. | IT Service Management Forum.
Series: ITSM Library Edition statement:2nd ed. Published by : Van Haren, ([The Netherlands?] :) Physical details: 233 p. : ill. ; 24 cm. ISBN:9077212582; 9789077212585 (pbk.).
Subject(s): Information technology -- Management. | Information technology -- Quality control -- Standards.
Year: 2005
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Item type Current location Call number Copy number Status Date due
Books Books General Collection HD30.2 .F68 2005 (Browse shelf) c. 1 Available

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