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1. تصميم القيمة المقدمة = Value proposition design / by Alexander Osterwalder, Publication: عمان : جبل عمان ناشرون، 2019 . 285 ص. : 20 x 23 سم. Date: 2019 Availability: Items available: General Collection [HF5415.5.O87 2019] (1),

2. Service quality management in hospitality and tourism / by Metti, M. C. Publication: India : Anmol Publications Pvt. Ltd., 2008 . 275 p. ; 23 cm. Date: 2008 Availability: Items available: General Collection [TX911.3 .M48 2008] (1),

3. Services marketing : , people, technology, strategy / by Lovelock, Christopher H. Publication: Upper Saddle River, N.J. : Pearson/Prentice Hall, 2001 . xviii, 717 p. : 249 cm. Date: 2001 Availability: Items available: General Collection [HF5415.122 .L68 2001] (1),

4. Services marketing : , people, technology, strategy / by Lovelock, Christopher H. Publication: Upper Saddle River, N.J. : Pearson/Prentice Hall, 2007 . xx, 648 p. : 29 cm. Date: 2007 Availability: Items available: General Collection [HF5415.122 .L68 2007] (2),

5. Supply chain management : , strategy, planning, and operation / by Chopra, Sunil, Publication: New York : Pearson Education Limited, 2016 . xii, 516 pages ; 26 cm Date: 2016 Availability: Items available: General Collection [HF5415.13 .C533 2016] (1),

6. Value proposition design : , how to create products and services customers want / by Osterwalder, Alexander, Publication: Hoboken : John Wiley & Sons, 2014 . xxv, 290 pages : , Includes index. 19 x 24 cm Date: 2014 Availability: Items available: General Collection [HF5415.5 .O87 2014] (1),

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